Case study

Northampton County Council

How Faxi technology created a carpooling network that proved 11,000 carpooling commutes and saved over 28 tonnes of CO2 in just six months.


Due to severe lack of on-site parking, Northampton County Council (“NCC”) made the policy decision to prioritise parking for employees proven to carpool.


85% of NCC employees drove to work on their own. The Faxi commuter matching algorithm showed that 87% of the workforce could each share with over 30 colleagues based on pick-up convenience and preferred arrival/departure times.


NCC, adopting Faxi technology, were able to provide:

  • Conclusive proof of carpooling using Faxi’s patented technology
  • Real-time allocation of parking spaces to proven carpools
  • Car park barrier integration, allowing users to scan carpool tickets to access the car park
  • User carpool management
  • Smart passenger and driver matching
  • Easy to use e-wallet for peer-to-peer payment
  • Automatic car park payment and access


This resulted in a reliable, alternative transport network for over 300 NCC employees. The percentage of staff carpooling increased from 2% to 20% in the first six months after launch. The NCC community had 155 drivers regularly transporting 220 passengers filling 60 spaces daily. The average lifetime usage of each user grew to around 30 proven carpools per user over this period.

Watch this BBC report to see NCC’s carpool solution in action.

Here you can see how NCC increased carpooling on site from 2%-20%.

NCC Dashboard

Each client dashboard is customised to show statistics near live annoymised statistics.

The NCC dashboard was setup to show a range of KPI’s identified by the council.

These provided an auditable data set based on proven shared commutes to and from work for users of the platform at NCC.

The dashboard allows carpark administrators to measure the success of their scheme and manage expansion of a scheme based on the growth of their community.

For NCC the statistics were broadly divided into user statistics and impact.

The number of people carpooling in and out counted against available spaces, payments for parking and peer to peer payments (monthly running total) and the number of repeat journey’s per user.

Environmental statistics; reductions in tonnes of CO2, reductions in tonnes of NOx, the number of vehicles off the road representing a reduction in (congestion).

Key Statistics

Passenger miles
Journeys completed
CO2 reduction
Parking revenue
Peer to peer payment
Cars off the road

The community completed 5,600 driven journeys and 11,060 passenger journeys totalling 68,553 passenger miles. Removing 11k cars from Northampton roads at rush hour saved 28.35 tonnes of CO2 assuming all passengers would otherwise have driven and taking an average vehicle CO2 per kilometre figure.

During this time, the platform processed 2,521 passenger to driver payments and 12,950 parking payments with a value totalling over £28k.